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The Guide

Find a client.

ClientsEveryone

The Clients search finds people by name. What was found in their sessions sits on each row and on their record, so you can see it at a glance.

Steps

  1. Open Clients and type a name into Find a client.
  2. Under each name, the row shows the summary from their newest note.
  3. Use the groups to narrow the list: Everyone, Active, Going quiet, Reactivation and Lapsed.
  4. Open a client to see what they come in for under their name, and the sentence Written from the notes.
  5. Under The record, choose Notes and press Read the note on any visit for the full findings.

Questions

Can I search for everyone with a particular finding?Not at the moment. The search matches names only, so typing a finding will not bring anyone back.
Where does the row's summary come from?From the newest note on their record. A client with no notes shows only their name.

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